Business Capability Manager, Director
NatWest · Gurugram · onsite · Posted today
Undisclosed10–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Responsibilities
The skills you'll need
Hours
Join us as a Business Capability Manager
- Partner with senior stakeholders to identify capability priorities that support business strategy, performance and future workforce needs
- Youll diagnose capability and performance challenges, recommending targeted interventions that improve business, colleague and customer outcomes
- You'll play a key role in shaping capability investment decisions, using insight, evidence and commercial understanding to influence priorities across the organisation
- We're offering this role at Director level
Responsibilities
As a Business Capability Manager, youll help the business build the capabilities needed to deliver current priorities and future ambitions. Working closely with business leaders, youll identify capability gaps, develop targeted plans and recommend the interventions most likely to improve performance and business outcomes. Youll drive adoption and application of capability solutions, making sure colleagues can build skills and apply learning effectively in their day-to-day roles and maximise business impact and value.
You'll be:
- Prioritising capability activity based on business value, strategic importance and risk considerations
- Managing and optimising capability portfolios, making sure investment is focused on the areas of greatest impact
- Defining, measuring and communicating capability outcomes using business, performance and behavioural data
- Driving the adoption and application of capability solutions through learning, coaching, practice, communities and workplace support
- Representing business capability priorities across the wider Learning Development community and enterprise network
The skills you'll need
To thrive in this role, youll bring experience partnering with senior stakeholders to identifycapability needs, influence decisions and drive meaningful outcomes. Youll have a strong understanding of capability planning, learning methodologies and behaviour change principles, paired with experience diagnosing performance challenges and recommending solutions that extend beyond formal learning where appropriate.
Well also expect you to have:
- Experience using data, insight and business measures to evaluate impact and inform decision-making
- Experience managing complex capability portfolios
- A strong understanding of learning technologies, AI-enabled tools and approaches that improve capability application and performance
Hours
45
Sourced from naukri
Skills
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About NatWest

NatWest
IT Services & Consulting
10.0k+
employees
₹14.8L PA avg
Avg at NatWest
About
NatWest is a leading bank in England and Wales, providing innovative banking solutions and services to millions of personal and business customers.
Industries
IT Services & Consulting
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