Business Associate - Field Sales (Team Lead)

Male candidates are preferred.

Role & responsibilities -

• Team Management & Leadership: Lead, mentor, and track the daily performance of field executives.
• Supply Acquisition & Onboarding: Oversee the end-to-end onboarding lifecycle of LCV driver partners. Monitor daily lead volume, conversion rates, and the quality of onboardings to ensure compliance and retention.
• New Channel Identification: Proactively explore, launch, and scale new supply channels.
• Ground Operations & Problem Solving: Act as the primary escalation point for your team to resolve operational bottlenecks, documentation delays, and ground-level partner friction.
• Performance Analytics & Reporting: Track key business metrics using MS Excel/Google Sheets and internal dashboards. Provide actionable insights to stakeholders.
• Partner Engagement & Retention: Design and execute engagement activities, welfare drives, and retention campaigns for onboarded LCV partners to maximize app activity and earnings.
• Strategic Coordination: Work closely with Category Managers and Demand teams to balance supply demand mismatches in specific markets and vehicle sub-categories.

Key Requirements & Competencies-

• Business Ops & Lifecycle Knowledge: Deep understanding of field operations, supply acquisition funnels, and the full partner/driver lifecycle in logistics or mobility platforms.
• Field & Ground Presence: High willingness to work extensively on the ground alongside the team to understand market realities and local market dynamics.
• Analytical Skills: Proficiency in MS Excel/Google Sheets and comfortable navigating operational dashboards.
• Ownership & Drive: High ownership mindset, self driven, proactive, and resilient in fast paced.
• Team Management: Demonstrated experience in managing, motivating, and driving accountability among field executives or business associates.
• Problem-Solving & Agility: Strong first principles thinking to resolve complex operational and partner issues on the fly.
• Communication Skills: Excellent verbal and written communication skills in English and regional languages.
• Multitasking: Ability to manage multiple operational tracks.

Preferred Qualifications

• Education: Graduate/Post-Graduate degree in Business Administration, Operations, Logistics, or related fields.
• Experience: 2 - 4 years of experience in hyper-local logistics, mobility, supply ops, or tech-enabled field operations with at least 1 year in a team-handling role.
• Local Market Knowledge: Strong understanding of LCV partner psychology, local transport hubs, unions, and regional vehicle types (e.g., Tata Ace, Bolero, 3-Wheelers).