Business Associate - Client Servicing (Male candidates only)

About us: Crimson Interactive - https://www.crimsoni.com/

We are a technology-driven scientific communications & localization company. Crimson offers a robust ecosystem of services with cutting-edge AI and learning products for researchers, publishers, societies, universities, and government research bodies worldwide. With a global presence, including 9 international offices, we cater to the communication needs of the scientific community and corporates.

Whats in it for you?

1. Global exposure: Crimson has employees belonging to more than 125 countries. Opportunity to work with different Talent with different expertise and backgrounds under one roof. There is always something new to do and something challenging to work on. Hard work, perseverance, and the eagerness to learn are all that our Crimsonites need to flourish at Crimson!
2. Growth & Benefits: Growth to us is learning something new every day. We not only provide role-specific grooming and training but also various opportunities and platforms for our people to develop their skill and personalities, personally and professionally
3. Culture & Diversity: Our team comprises of Freshers and experienced professionals from India, Japan, Taiwan, Korea, China, USA, UK, Colombia, Italy, Kazakhstan, etc. Crimsons culture helps each one feel a valuable part of a bigger team, while retaining their individual beliefs and culture.
4. Our Ideologies, Our Beliefs: To us, growth is synonymous with progression, and our efforts are kindled to offer empowerment and flexibility to each one of us to share, learn, and grow. Our programs and culture assure our Crimsonites of all elements required to build a strong and successful long-term career. In all that we offer to our Crimsonites, there are four main ideologies and beliefs that form the framework to the benefits we provide

Key Responsibilities:

• Efficiently handle customer service operations for international clients with a customer-centric focus.
• Shoulder responsibility for effective email communication with international clients and internal teams.
• Communicate and coordinate with the team of project managers, marketing managers, and academic editors
• Efficiently handling information management that maintains client records, project details, and tracking of their project's progress.
• Work in collaboration with the Project Management Team and Payments Team.
• Work in collaboration with the Marketing team for the implementation of strategies.
• Has the acumen to assess the business conversion challenges and develop better conversion strategies.
• Unique Benefits:
• Dynamic work environment and the opportunity to work with individuals from varied academic and cultural backgrounds
• Opportunity to work in a niche and fast progressing industry
• Exposure to international markets spread across all major continents
• Opportunity to contribute to important organizational strategic decisions
• Opportunity to participate in various internal leadership development programs.

Know about our Culture:

Crimsons Culture nurtures Crimsonites to give their best and become the best version of themselves, personally and professionally.

We offer a secure, safe, and rewarding ecosystem to establish a long and successful career with us.In a nutshell, Crimsons culture empowers everyone to speak freely, learn passionately, work flexibly, and grow fearlessly. Lets take a closer look at some of the pillars of our Culture!Open Communication | Meritocracy | Creative Thinking | Keeping it Light | Customer Centricity | I am Crimson

We create future Leaders

Crimson has a legacy of developing and nurturing young talent to become future leaders. Our Leadership Principles provide promising talents the best opportunities to fulfil their potential and lead high performance teams.

Awards and Recognition:

• ET Global Indian Leaders Awards 2022 For Excellence in AI & NLP
• Consistently ranked among the Best Employer brand awards National BEST EMPLOYER Brands 2021, ASIAS BEST EMPLOYER Brand Awards 2021 & SILVER STEVIE AWARDS for “GREAT EMPLOYERS”
• Recipient of Common Sense Advisory Award – Top 75 Global Language Service Providers in the World.
• Recipient of HRAI Award for Most Innovative L&D Program & HRAI Award for Outstanding Employee Engagement Strategy
• Recognized as Top 10 Pharma & Life Science Tech Solution Providers by APAC CIOoutlook
• Recipient of Top 100 Award for 100 Most Promising Companies

Connect with us on, LinkedIn, Facebook, Twitter & Instagram to remain abreast with the latest developments - https://www.crimsoni.com/

Interested candidates can share resumes at [email removed]