Business Analytics I
AMERICAN EXPRESS · Gurugram · onsite · Posted 42d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
The Global Merchant Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company s payment network. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Governance, Risk, Remediation, and Operations (GRRO) team s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.
- Graduate/Postgraduate, additional certification like Business Management, Project Management, Data analytics, Risk/ Compliance, or related fields would be preferred, with 1+ years of relevant experience
Key Skills
- Strong analytical and problem-solving skills with a structured, logical approach
- Ability to manage initiatives independently and support building processes and controls
- Demonstrates risk and control mindset with focus on mitigation and audit readiness
- Strong stakeholder management and communication skills
- Support and drive end-to-end compliance initiatives, from problem definition through implementation and monitoring,
- Ensure adherence to Network and Brand Protection policies, including alignment across Authorization and Submission constructs.
- Manage escalations and support investigations into potential policy breaches or brand risks, with a focus on risk mitigation.
- Collaborate with Partner Managers, Regulatory Compliance, GMNS Policy and Data teams to drive Network policy compliance across Issuers Acquirers (GMS GNS)
- Design and operationalize processes and controls to address compliance gaps and support audit readiness.
- Drive Monitoring KRIs and ensure SLA is met.
- Analyze Network Participant performance data to identify trends, risks, and opportunity areas, drive insights to action
- Support development of analytics and automation solutions (e.g., dashboards, monitoring frameworks) to strengthen control effectiveness
- Contribute to governance activities including non-compliance assessments, risk evaluations, and remediation tracking
- Stay informed on regulatory and industry changes impacting Network compliance and policy adherence
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Business ManagementAutomationBrand Protectionpolicy adherencePolicy ComplianceAnalyticsExpress.jsData AnalyticsBusiness AnalyticsProject ManagementCommunication SkillsoperationscomplianceAutomation Solutions
About American Express
AMERICAN EXPRESS
Financial Services
22.8k+
employees
1850
176 years old
Gurgaon / Gurugram, Haryana
India
About
Global payments leader, delivering innovative financial services with $65.9 billion in revenue, empowering consumers and businesses worldwide through trusted products and services.
Industries
Financial ServicesRetailTravel & Tourism / Hospitality
Employee ratings
3,872 reviews
4.1/ 5
Culture
4.1
Career growth
3.3
Work-life
4.1
Employees rate it well for
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