Business Analyst

We are looking for a detail-oriented and proactive

Business Analyst to join our

Work From Home (Remote) team. In this role, you will bridge the gap between business needs and technology solutions by gathering and analyzing requirements, identifying process improvements, and collaborating with cross-functional teams to deliver high-quality digital products and business solutions. You will work closely with clients, project managers, designers, developers, and stakeholders to ensure projects are delivered successfully and aligned with business objectives.

Key Responsibilities

• Gather, analyze, and document business, functional, and technical requirements from clients and stakeholders.
• Conduct discovery sessions, workshops, and requirement elicitation meetings.
• Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Software Requirement Specifications (SRS), user stories, use cases, and process flow diagrams.
• Analyze existing business processes and recommend improvements to optimize efficiency and user experience.
• Collaborate with UI/UX designers and development teams to translate business requirements into actionable solutions.
• Work closely with project managers to support project planning, scope definition, and delivery timelines.
• Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.
• Participate in sprint planning, backlog refinement, user acceptance testing (UAT), and release planning.
• Validate implemented solutions against business requirements and coordinate issue resolution.
• Monitor project progress, identify risks, manage requirement changes, and recommend mitigation strategies.
• Conduct market research, competitor analysis, and feasibility studies to support business decisions.
• Prepare reports, dashboards, presentations, and project documentation for internal teams and clients.
• Ensure documentation is complete, accurate, and maintained throughout the project lifecycle.

Required Skills

• 2+years of experience as a Business Analyst, IT Business Analyst, or Functional Analyst.
• Strong understanding of Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.
• Experience in requirement gathering, stakeholder management, and business process modeling.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written and verbal communication skills.
• Ability to create BRDs, FRDs, SRS documents, user stories, wireframes, and workflow diagrams.
• Experience with project management and collaboration tools such as Jira, Confluence, Trello, Azure DevOps, or similar platforms.
• Strong proficiency in Microsoft Excel, PowerPoint, Word, and Google Workspace.
• Ability to manage multiple projects and priorities in a remote work environment.

Preferred Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
• Experience working on web applications, mobile applications, SaaS products, or enterprise software projects.
• Basic understanding of SQL, APIs, databases, and system integrations.
• Familiarity with wireframing and diagramming tools such as Figma, Lucidchart, Microsoft Visio, or Balsamiq.
• Certifications such as ECBA, CCBA, CBAP, PMI-PBA, or Agile certifications are an added advantage.