Business Analyst

Role: Business Analyst
Openings: 3
Experience: Minimum 6+ Years
Qualification: B.E. / B.Tech / MCA / MBA or equivalent
Preferred Domain: Government / PSU / e-Governance / Social Welfare

Role Overview

We are looking for experienced Business Analysts to support large-scale Government and citizen-centric digital transformation initiatives. The role will bridge business stakeholders, functional teams, and technical teams by gathering requirements, documenting processes, supporting UAT, monitoring implementation, and ensuring successful rollout.

Key Responsibilities

• Gather, analyse, and document business and functional requirements for Government/public-service delivery platforms.
• Prepare BRDs, FRDs, requirement specifications, process flows, use cases, meeting minutes, and approval logs.
• Analyse existing Government workflows and scheme implementation processes and translate them into clear functional requirements.
• Conduct stakeholder workshops and coordinate with ministries, State Government departments, implementation partners, technology teams, and other stakeholders.
• Map business requirements to proposed technical solutions and support functional and technical teams during solution design.
• Prepare business process documents, presentations, progress reports, and governance updates for multiple levels of stakeholders.
• Develop test scenarios and UAT test cases, coordinate User Acceptance Testing, track defects, and support business sign-off.
• Support cross-functional teams during system integration, testing, deployment, and rollout.
• Monitor project progress through MIS dashboards, project-monitoring tools, and performance-tracking frameworks.
• Track issues, dependencies, blockers, approvals, and pending decisions through the project lifecycle.
• Support citizen outreach and IEC activities, including coordination with implementation partners, NGOs and SHGs, where applicable.
• Assist in stakeholder engagement and issue resolution to ensure smooth implementation and service delivery.

Mandatory Skills & Experience

• Minimum 6+ years of relevant Business Analysis/Functional Consulting experience.
• Strong experience in requirement gathering, business analysis, and functional documentation.
• Hands-on experience preparing BRD/FRD, process flows, use cases, functional requirements, and stakeholder presentations.
• Experience in UAT planning, test-case preparation, defect tracking, and business validation.
• Strong stakeholder coordination and communication skills.
• Experience supporting integration, testing, implementation, and rollout activities.
• Exposure to MIS reporting, project monitoring, and performance tracking.
• Understanding of Government workflows and citizen-centric service-delivery models.
• Experience with Government, PSU, e-Governance, or social-welfare projects is preferred.

Expected Deliverables

• Monthly requirements and functional-documentation updates
• Business/process-flow documentation
• Meeting minutes and approval/action trackers
• UAT scenarios, test cases, defect tracking, and sign-off support
• Stakeholder presentations and governance reports
• Support for monthly/quarterly project progress reporting
• Outreach and stakeholder-engagement updates where applicable

Key Skills for Sourcing

Business Analyst | Government Consulting | e-Governance | Requirement Gathering | BRD | FRD | Functional Requirements | Business Process Mapping | UAT | Test Cases | Stakeholder Management | MIS | Project Monitoring | System Integration | Public Service Delivery | Government Projects | Social Welfare

Educational Qualification

B.E. / B.Tech / MCA / MBA or equivalent qualification.