Business Analyst

Role & responsibilities

Job SummaryWe are seeking a detail-oriented and proactively driven Business Analyst with extensive domain expertise in Life Insurance to bridge the gap between business stakeholders and technical execution teams. The ideal candidate will translate complex insurance product rules, regulatory standards, and operational workflows into clear functional specifications to optimize our core systems, enhance digital platforms, and deliver robust software updates.Key Responsibilities

• Requirement Engineering: Collaborate with business users, actuaries, underwriters, and product managers to extract, analyze, and document business needs. 
• Documentation Excellence: Author detailed Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), user stories, and process flow diagrams using tools like Visio, JIRA, or Confluence. 
• Life Cycle Management: Manage requirements across crucial Life Insurance phases including Day 1 Processes (New Business onboarding, Premium Calculation, Underwriting automation, and Policy Issuance) and Day 2 Processes (Policy Servicing, Endorsements, Claims processing, and Annuity payouts). 
• PAS Integration: Support updates, migrations, or feature rollouts on core Policy Administration Systems (PAS) such as Life Asia / Group Asia, Ingenium, or equivalent platforms. 
• UAT & Quality Assurance: Design comprehensive test scenarios, create a Requirement Traceability Matrix (RTM), and lead User Acceptance Testing (UAT) execution to validate system behavior against signed-off parameters. 
• Data Analysis: Use SQL queries and advanced Excel tools to extract historical policy data, analyze transaction exceptions, and support system reconciliation tasks. 
• Regulatory & Compliance: Stay aligned with regional insurance board directives (e.g., IRDAI, SEC, or relevant governing authorities) to ensure all system updates remain fully compliant with shifting industry mandates.

Required Domain & Technical SkillsDomain Knowledge (Life Insurance)

• Deep comprehension of Life Insurance Products (Term Life, Whole Life, Endowment, Unit-Linked Insurance Plans (ULIPs), and Deferred Annuities).
• Thorough understanding of the underwriting engine lifecycle, actuarial pricing variables, agent commissioning models, and claims processing paths. 

Technical & BA Skills

• Methodologies: Proficient working within Agile/Scrum or Hybrid frameworks (sprints, backlog grooming, and epic sizing).
• Tools: Hands-on experience using JIRA, Confluence, MS Visio, Miro, or Lucidchart.
• Data Handling: Intermediate knowledge of SQL (joins, basic data extraction) and MS Excel (VLOOKUP, Pivot Tables).
• Systems (Preferred): Prior exposure working directly with core insurance suites like Life Asia.

Soft Skills & Qualifications

• Education: Bachelors degree in Computer Science, IT, Engineering, Business Administration, or Finance (Professional certifications like FLMI, ALMI, or CBAP are highly valued).
• Communication: Exceptional stakeholder management skills with a proven history of translating technical limitations into plain language for corporate leaders.
• Problem-Solving: Analytical mindset equipped to trace data line errors or operational bottlenecks down to systemic root causes