Business Analyst
IDFC Bank · Mumbai · onsite · Posted 1d ago
Not disclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Requirements:
- The candidate would work as a Business Analyst in the New Age - Data and Analytics team of IDFC FIRST Bank.
- The candidate needs to be well-versed in Workforce Management concepts and the key parameters tracked in customer service.
- They should be able to forecast call volumes, generate rosters accordingly, and plan the headcount (HC) required to manage volumes and achieve service level targets.
- Skillset: MIS, Python, SQL.
Sourced from instahyre
Skills
Business AnalystPythonSQLMIS
About IDFC FIRST Bank
IDFC Bank
Banking
43.1k+
employees
2018
8 years old
Mumbai, Maharashtra
India
About
IDFC FIRST Bank is one of India’s fastest-growing new-age private sector banks.
Industries
BankingFinancial Services
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