Business Analyst

Insurance

Experience: 5–8 years
Domain: Property & Casualty (P&C) Insurance
Technology: Duck Creek Policy Administration System (PAS)

Job Summary

We are looking for an experienced Duck Creek Business Analyst (BSA) with strong knowledge of Duck Creek Policy Administration and Commercial Lines insurance. The candidate will work closely with business stakeholders, underwriters, developers, configurators and QA teams to gather requirements, define functional solutions, and support Duck Creek implementations and enhancements.

Roles and Responsibilities

• Gather, analyze and document business and functional requirements for Duck Creek Policy Administration implementations and enhancements.

• Translate business needs into user stories, acceptance criteria, functional specifications and process flows.

• Demonstrate knowledge of Commercial Lines insurance and the policy lifecycle, including submissions, quotations, new business, policy issuance, endorsements, renewals, cancellations and reinstatements.

• Collaborate with developers, Duck Creek configurators and QA teams to clarify requirements and validate solutions.

• Support system configuration, integrations, User Acceptance Testing (UAT), defect management and production issue analysis.

• Conduct stakeholder discussions, requirement reviews and functional walkthroughs.

• Maintain requirements traceability and ensure alignment between business requirements and delivered functionality.

• Support underwriting, rating, policy servicing and insurance product configuration activities.

Required Skills

• 5–8 years of relevant experience in insurance business analysis or a closely related role.

• Strong knowledge of Duck Creek Policy Administration (PAS).

• Good understanding of P&C insurance, particularly Commercial Lines.

• Experience in requirements gathering, functional documentation, user stories and process modelling.

• Knowledge of policy lifecycle processes, underwriting, rating and policy servicing.

• Experience working with Agile/Scrum teams, developers and QA professionals.

Preferred Qualifications

• Exposure to Duck Creek Billing, Claims, Forms or Insights.

• Knowledge of ISO forms, rating methodologies and insurance product configuration.

• Duck Creek certification is an added advantage.