Business Analyst

Job Summary


What will You do

• Analyse vendor performance, financial, operational, and commercial data to identify trends, gaps, risks, and improvement opportunities.
• Develop and maintain dashboards, reports, scorecards, and KPIs covering vendor performance, headcount, productivity, spend, cost, and compliance.
• Conduct headcount, cost, rate, and spend analysis to support vendor planning, budgeting, and cost optimization.
• Support the Sourcing team with vendor, headcount, rate, cost, location, and scope details required for RFPs and Statement of Work (SOW) development.
• Support RFP/RFI preparation, vendor benchmarking, market research, and vendor evaluation activities.
• Conduct initial contract reviews and drafting support, including SOWs, change orders, and related documentation; identify contractual gaps and risks.
• Maintain vendor rate cards, commercial information, contract details, and other confidential data.
• Perform contract, invoice, and commercial compliance checks against agreed rates, scope, headcount, and contractual terms.
• Prepare vendor s quarterly business review deck, executive reports, weekly leadership updates, and data-driven insights for stakeholders.
• Partner with Sourcing, Procurement, Finance, Legal, Operations, and business leaders to support vendor strategy and decision-making.
• Identify opportunities for cost optimization, process improvement, standardization, and automation across vendor operations.
• Research industry trends, market practices, vendor capabilities, and emerging opportunities to support strategic vendor decisions.

What will You need to Succeed

• Strong analytical skills with the ability to collect, organize, analyse, and interpret large datasets.
• Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and findings to both technical and non-technical audiences.
• Strong problem-solving skills with a proactive and results-oriented mindset.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Qualifications / Experience

• Bachelor s degree in business, Economics, Finance, Statistics, Mathematics, Computer Science, or a related field. Master s degree preferred.
• 3+ years of experience in vendor management, business analysis, sourcing, commercial operations, procurement, or a related field, preferably within a technology, B2B, or outsourcing environment.
• Strong proficiency in Excel and data analysis, with working knowledge of SQL and data visualization tools such as Power BI or Tableau.

Must-Have Skills

• Vendor management, market research, and benchmarking.
• Strong data analysis, cost analysis, and ability to translate data into actionable insights.
• Understanding of sourcing, RFP/RFI processes, contracts, SOWs, and commercial terms.
• Strong understanding of the outsourcing/vendor ecosystem, including vendor models, rate structures, headcount, and cost drivers.
• Strong communication, stakeholder management, and presentation skills.
• Ability to work cross-functionally with Sourcing, Procurement, Finance, Legal, Operations, and business teams.
• Strong attention to detail, particularly when handling contracts, rate cards, financial data, and confidential vendor information.

What s in it for you


Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.