Business Analyst

Job Description for Business Analyst :

As a Business Analyst, s/he will play a crucial role in bridging the gap between business needs and technology solutions. s/he will collaborate with stakeholders, evaluate system capabilities, and ensure smooth communication between end-users and developers. The current business application is a monolithic application built on .NET and SQL server hosted on AWS environment. It is in-flexible and non-scalable. We are in a process of modernising this application using cutting edge technologies outside the ecosystem. The current business application supports all layers, right from customer onboarding to invoicing, but it is not integrated to our operation support applications like HR, Finance etc.

Key Responsibilities:

Requirements Gathering: Work closely with stakeholders to gather and validate business requirements.

System Evaluation: Evaluate system functionalities and provide insights for improvements.

Documentation: Maintain accurate and up-to-date requirements specifications.

Business Implications: Analyse business implications of proposed changes.

Vendor Coordination: Act as a liaison between our company and third-party vendors.

Process Improvement: Identify opportunities for process optimization.

Conduct IAT: Be the face of IT for the business and conduct first round of IAT before UAT

Facilitate UAT: Act as a facilitator for UAT between business and technology teams

Reporting:

This role reports into Global product manager. Its a global role owning responsibility all ATA locations.

Key Skills and Qualifications:

• Domain Knowledge in logistics, SCM areas

• Bachelors/masters degree in business administration, Computer Science, or related field.

• 5 - 7 years of experience as a Business Analyst

• Experience in agile methodologies and scrum master roles

• Exposure to Salesforce or other CRM system would be a plus

• CSPO, CSM certifications would be preferred

• Strong analytical skills and attention to detail.

• Excellent verbal and written communication and Team collaboration