Business Analyst

Role & responsibilities

Key Responsibilities

• Act as a liaison between business and technology teams, ensuring alignment between business objectives and technical implementation.
• Gather and analyse business requirements through client meetings, stakeholder discussions, and requirement-gathering sessions.
• Engage with clients to understand business needs, processes, challenges, and expectations and translate them into clear and structured requirements.
• Document current-state (as-is) and future-state (to-be) processes, business requirements, user stories, acceptance criteria, use cases, and process flows.
• Prepare and maintain BRDs, SRS/FRDs, user stories, process documentation, and other requirement artefacts.
• Support backlog refinement, sprint planning, iteration planning, story writing, and other Agile delivery activities.
• Clarify requirements and resolve questions for development, QA, design, and other delivery teams.
• Work closely with Project Managers, Developers, Designers, QA teams, and other stakeholders to ensure requirements are correctly understood and implemented.
• Collaborate with the Design/UX team by reviewing designs and providing business and user-experience feedback to ensure the solution meets business and user expectations.
• Facilitate client and internal meetings, document Minutes of Meetings, decisions, and action items, and ensure timely follow-ups.
• Maintain requirement traceability and version control throughout the project lifecycle.
• Identify requirement gaps, inconsistencies, dependencies, risks, and potential issues early and communicate them to relevant stakeholders.
• Coordinate project activities and support tracking of requirements, deliverables, milestones, and dependencies.
• Manage and document change requests and communicate their impact to stakeholders.
• Support UAT and validate delivered functionality from a business and end-user perspective.
• Contribute to proposal preparation, requirement analysis, presales activities, when required.
• Contribute to process improvement initiatives by analysing workflows and recommending improvements.
• Collaborate with sales, operations, and project teams to support business growth and successful project delivery.
• Stay updated with industry trends, business analysis practices, Agile methodologies, tools, and emerging technologies.