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    Job · 19508748

    Coats India logo

    Business Analyst

    Coats India · Bengaluru · onsite · Posted 24d ago

    Undisclosed5–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    Coats Digital is seeking a CRM Revenue Operations personal to own and optimize HubSpot ecosystem, business processes, integrations, and data governance. You will be responsible for managing HubSpot CRM, driving process improvements, maintaining data quality, implementing automation workflows, supporting commercial operations, and managing integrations across business systems
    Key Responsibilities
    • Manage and administer HubSpot CRM including Sales Hub, Customer Success Hub and Customer Support Hub.
    • Create and maintain custom properties, objects, associations, pipelines, lifecycle stages, and record views.
    • Design and optimize workflows, automation, reporting, and approval processes.
    • Manage security roles, permissions, teams, and user access.
    • Support CRM adoption through training, documentation, and user enablement.
    • Define and improve end-to-end business processes across all verticals to improve automation and accessibility
    • Manage forecasting structures, sales stages, and reporting frameworks.
    • Support commercial operations including pricing approvals, contract workflows and proposals.
    • Maintain CRM data integrity and accuracy. Manage account hierarchies, territory assignments, and ownership models.
    • Manage and participate integrations between HubSpot and business applications including licensing systems and analytics solutions. Collaborate with technical teams to define integration requirements, field mappings, synchronization logic, and automation workflows.
    • Create SOPs, process documentation, training materials, and system guides.
    • Deliver onboarding and ongoing training for CRM users.
    • Drive user adoption initiatives and best-practice standards across departments.
    • Act as the primary point of contact for CRM-related support and process questions.
    Education Qualifications:
    Essential
    • Advanced Excel
    • Experience in data collection and consolidation
    • Worked on External data search mechanisms to provide market insights and data points to update in CRM
    • Hands-on experience on HubSpot CRM - ADMIN ROLE
    • Strong understanding of Hubspot CRM architecture, data management, automation workflows, and business processes.
    • Experience in system integrations
    • Excellent documentation, training, and communication abilities.Experience 5+yrs
    Desirable
    • Understanding of / Experience working with Entity Relationship (data structure) of CRM; relevance Hubspot Understanding of API s and integration architecture
    • Familiarity with SQL, Power Automate, Zapier, Make, or similar automation platforms.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Disclaimer: The job location mentioned in this description is based on publicly available information or company headquarters. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    data qualityAutomationCustomer SupportcrmAnalyticsSQLSupply ChainData CollectionData ManagementForecasting

    About Coats

    Coats India logo

    Coats India

    Fashion & Textile

    3.4k+

    employees

    1974

    52 years old

    Middlesex

    United Kingdom (UK)

    ₹9.2L PA avg

    Avg at Coats

    About

    Coats is the world’s leading thread company. Headquartered in the UK, with presence in some 50 countries, across six continents aroundthe world.The pioneering history and innovative culture of Coats enable the delivery of its purpose to connect talent, textiles and technology tomake a better and more sustainable world.In India Coats offers a wide range of household brands across multiple categories: Ameto, Moon, and Spade Poly sewing threads; Anchorembroidery and tapestry threads, stitch kits and much more. The Anchor range of products includes crochet and embroidery threads in awide range of colours and Do-it-yourself Anchor Stitch Kits in vibrant designs – all of the highest quality. Anchor is proud of its heritageand history, yet, it is based on a simple philosophy: crafting should always be fun! Anchor threads and kits are designed to encourageself-expression and pleasure in thread craft – right to the very last stitch. Whether one is a beginner, a casual hobbyist, or a seasonedprofessional, Anchor has something special for the thread craft enthusiast. If you want to give wings to your imagination, fill your lifewith creativity, and surround yourself with beautiful handmade products, then all you need is Anchor. Make Anchor your partner in yourcreative journey. It’s everything you need to live your creative passion!

    Industries

    Fashion & TextileManufacturing

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    3.2

    Career growth

    2.5

    Work-life

    3.3

    Employees rate it well for

    Overall Company38Company Culture37

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    Business Analyst · waiting for your command