Business Analyst

Responsibilities:

• Analyze the requirements by demonstrating strong process/solution/product knowledge, understanding of the business/IT scenario, and understanding of constraints in implementation and technology.
• Follow the steps for deployment as envisaged in the project plan, foresee possible cutover issues, and plan for them proactively.
• Resolve simple common issues with speed and accuracy, understand issues, and analyze root causes through direct customer interaction.
• Participate in client discussions to understand customer problems, articulate to stakeholders, and identify solutions, bringing the best industry and company practices.
• Conduct requirements workshops, understand the AS IS processes/current system study, and identify high-level process/system changes.
• Arrive at possible solution alternatives that factor in gap resolution, impact on related functional areas, acceptability of the solution to the user community, technical feasibility, and efficiency.
• Train the users (end and key users) and prepare training material.
• Assist in presales activities as an SME by giving input on solution design and team structure.
• Prepare artifacts for marketing and GTM solution activities, including case studies, to build collateral for marketing initiatives.
• Handling the team of business analysts.
• Review the documents created by team members.

Requirements:

• BE/B. Tech/any engineering graduate/ME/M. Tech/MS/MBA.
• Minimum 10 years of relevant work experience in life assurance and business analysis.
• Strong client management skills.

Technical / Domain Competencies:

• Advanced IT skills, especially MS Excel and SQL, JIRA, and VISIO.
• Associate (III) or LOMA (ALMI / ACS) certification.
• A strong understanding of the life insurance industry with Information Technology (IT) delivery experience.
• Strong written and oral communication skills with the ability to communicate to individuals with differing levels of modelling understanding.
• Able to work effectively as part of a team and on one's own initiative.
• Excellent organizational and prioritization skills.