Business Analyst

Job Title: Lead BA - Payment

Experience: 14–15 Years

Location: Kalina, Mumbai

Role Summary:

• We are looking for a visionary and seasoned Lead Payment Manager to own the strategic roadmap, scale, and compliance of our UPI payment ecosystem.
• This role will drive ecosystem-level partnerships with NPCI, the RBI, and tier-1 sponsor banks.

Key Responsibilities:

• Own the end-to-end strategy and roadmap for UPI products, including Core UPI, UPI Lite, Autopay, Credit Line on UPI, and international expansions.
• Collaborate closely with tech, risk, legal, and banking partners to drive timely feature delivery and cost optimization.
• Prepare comprehensive business requirement documentation, and risk mitigation frameworks.
• Track system health, fraud metrics, and post-launch adoption to drive continuous system upgrades and dispute-resolution mechanics.
• Benchmark with global fintech trends to deliver a first-of-its-kind, market-leading digital payment experience.

Key Requirements:

• 14–15 years of experience in BFSI or Fintech as a Product/Operations Leader, with prior experience in the UPI ecosystem.
• Strong understanding of IMPS, PSP models, TPAP frameworks, switch infrastructure, and clearing/settlement cycles.
• Proven experience in managing high-volume payment infrastructure and leading cross-functional engineering and product delivery teams.
• Hands-on experience in launching a UPI payment solution tailored for a D2C (Direct-to-Consumer) model.

Detail-oriented with strong regulatory acumen, analytical skills, and commercial negotiation capabilities