Business Analyst

we are hiring for Business Analyst role(Insurance domain)

Location- Pune 

Experience- 6+ Years

Shift timings: 01.30 P.M. to 08.30 P.M. (this may vary)

Essential Duties:

As a Business Analyst in the Migration Services Team your essential duties will include:

• Analyze client usage and business processes
• Assess how clients use their current platform across workflows, configuration, and reporting
• Identify business-critical processes, edge cases, and client-specific behaviors
• Distinguish between standard usage and custom or workaround-driven usage
• Define functional migration requirements
• Translate current system usage into functional requirements for the target platform
• Define expected behavior post-migration, including accepted changes and improvements
• Document assumptions, constraints, and client-specific decisions
• Support reporting and analytics definition
• Document reporting requirements based on actual client usage
• Define metric definitions, filters, and business rules for key reports
• Work closely with Analytics Engineers to ensure reporting intent is correctly implemented
• Validate functional outcomes
• Support QA by reviewing test scenarios and expected results
• Participate in functional validation of migrated workflows and reporting
• Confirm that outcomes align with documented requirements and client expectations
• Support client communication and decision-making
• Act as the functional point of contact for clients during discovery and migration
• Explain functional differences between legacy and target platforms
• Support clients in prioritizing requirements and making informed trade-offs
• Contribute to documentation and continuous improvement
• Maintain clear functional documentation (requirements, mappings, impact assessments)
• Capture lessons learned and recurring patterns across migration programs
• Contribute to standard discovery templates and best practice

Preferred Qualifications/Skills:  

• Bachelors degree in business, Information Technology, Computer Science, or a related field is required.  
• 5+ years' experience in business analysis within software delivery, system implementation, or migration projects.  
• Proven ability to elicit, analyze, and document business and functional requirements based on business processes and actual system usage.  
• Experience in creating and maintaining business requirements documents (BRDs), functional design documents (FDDs), process flows, and solution documentation.  
• Strong analytical and problem-solving skills with the ability to evaluate complex workflows,  configurations, and reporting requirements, and recommend practical solutions.  
• Hands-on experience writing user stories, use cases, acceptance criteria, and test scenarios to support successful solution delivery.
• Self-motivated and capable of working independently, demonstrating strong ownership,  accountability, and initiative throughout the project lifecycle.  
• • Excellent stakeholder management, communication, and facilitation skills, with experience conducting workshops, interviews, and requirements validation sessions.  
• • Ability to balance business needs and client expectations while working within platform capabilities and technical constraints.  
• • Experience working in client-facing, delivery-oriented environments and collaborating effectively with cross-functional teams, including QA/ Dev/ Analytics/Config/Data/ Product Management and Project Management.  
• • Strong organizational and time management skills, with the ability to manage multiple priorities and meet project deadlines in a fast-paced environment.  
• • Knowledge of ETL processes, data migration, and third-party system integrations.  
• • Familiarity with GRC, risk management, insurance, or other regulated industry domains