Business Analyst

Project Role : Business Analyst

Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.

Must have skills : Generative AI

Good to have skills : NA

Minimum 15 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

Leads end-to-end project delivery for the Americas client portfolio, managing executive relationships, program milestones, risk & compliance, and onshore delivery commitments. Acts as the primary liaison between technical and business stakeholders, drives the automation strategy and roadmap, and mentors cross-functional delivery teams. Oversees financial performance, resource planning, and governance across all active engagements, and serves as the senior point of contact for automation delivery escalations.

Roles & Responsibilities:

Program Delivery & Leadership

Governance, Risk & Security

Site Reliability Engineering

Observability & AIOps

AI/GenAI & Agentic AI Delivery

Cross-Functional Technical Leadership & Mentoring

Stakeholder & Executive Relationship Management

Digital Transformation & Intelligent Automation

Financial & Resource Planning

Professional & Technical Skills:

AIOps Architecture

Multi-Agent Ecosystem Design

Cloud Stack (AWS / GCP / Azure)

Splunk

Docker & Kubernetes

Dynatrace

AppDynamics

ELK Stack

GitHub Copilot

Oracle / SQL Server / PostgreSQL

ServiceNow / Jira / ADO

GenAI Tooling / GenWizard

RPA

Additional Information:

• The candidate should have minimum 15 years of experience in Splunk.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.