Business Analyst

TCS hiring :

} Business analyst

experience:

10-15 Years

Notice :

60 to 90 days only

PAN India

Must-Have**

(Ideally should not be more than 3-5)

Strong telecom domain knowledge (OSS/BSS billing, CRM, order management, provisioning) 

Experience in requirement gathering, BRD/FRD, user stories, UAT support 

Hands-on with SQL / data analysis / Excel 

Familiarity with Agile (Scrum), JIRA/Azure DevOps 

Good understanding of APIs & system integrations

Good-to-Have(Ideally should not be more than 3-5)

Exposure to 5G, IoT, digital telecom platforms  

Experience with Power BI/Tableau dashboards 

Understanding of cloud (AWS/Azure) & microservices 

Telecom KPIs (churn, ARPU, revenue assurance)

SN

Responsibility of / Expectations from the Role 

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Gather, analyze, and document business requirements from telecom stakeholders 

Translate requirements into user stories, process flows (AS-IS/TO-BE), and functional specs 

Work closely with product, tech, and QA teams in Agile delivery 

Support testing, UAT, and production rollout 

Perform data analysis to derive insights and improve customer experience & operations 

Ensure alignment between business goals and technical solutions

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