Business Analyst

Business Analyst Retail Applications

Experience : 24 Years

Qualification : B.Tech/B.E./BCA/MCA/B.Sc. CS/IT or equivalent technical qualification.

Job Overview

We are looking for a Business Analyst to join the Kalyan Jewellers IT team and support retail business

initiatives. The role is primarily focused on business analysis, requirement documentation, stakeholder/vendor

coordination, project tracking, and application support governance.

This is a client-side functional coordination role and does not involve software development.

Key Responsibilities

• Gather and analyse business requirements.

• Prepare BRDs, FRDs, SOPs, process flow diagrams, user stories, and functional specifications.

• Coordinate with business users, software vendors, and IT teams.

• Organise requirement discussions, workshops, and solution walkthroughs.

• Track projects, enhancements, support issues, risks, actions, and deliverables.

• Coordinate testing, deployment, change management, and implementation.

• Maintain project documentation and provide management status updates.

Required Skills

• Working knowledge of retail business processes.

• Strong analytical, communication, documentation, and stakeholder management skills.

• Ability to coordinate multiple teams/vendors.

• Proficiency in Excel, Word, and PowerPoint.

Good to Have

• Experience in ERP implementation or application support.

• Knowledge of APIs and enterprise system integrations.

• Exposure to project coordination methodologies.

• Basic finance and accounting knowledge