Business Analyst

About Masai

Masai is a career-focused education company committed to helping learners build industry-relevant skills and access better career opportunities. We operate in a fast-paced, data-driven environment where business decisions are closely connected to learner outcomes, sales performance, operations, and organizational growth.

We are looking for a Business Analyst who can turn data into actionable insights and support data-driven business decisions. The ideal candidate should have strong SQL and analytical skills , business acumen, and experience using AI tools and automation to improve reporting, decision-making, and productivity. You will work closely with cross-functional teams to understand business problems, analyze data, identify opportunities, and recommend practical solutions.

Key Responsibilities

• Analyze business data, trends, and KPIs to identify opportunities and improvement areas.
• Gather business requirements and translate them into data-driven insights.
• Write and optimize SQL queries for data extraction and analysis.
• Build reports, dashboards, and analytical solutions.
• Partner with cross-functional teams to solve business problems.
• Identify opportunities for automation and process improvement .
• Use AI tools such as ChatGPT, Gemini, Claude, and Copilot for analysis, automation, research, and productivity.
• Present insights and recommendations clearly to stakeholders.
• Track business performance and identify deviations from targets.
• Support teams in making data-backed decisions across business functions.
• Convert complex datasets into simple, actionable business recommendations.

Requirements

• 2-4 years of experience in Business Analysis, Data Analysis, MIS, Business Intelligence, or a similar analytical role.
• Strong SQL skills, including joins, CTEs, subqueries, aggregations, and window functions.
• Strong analytical and problem-solving abilities.
• Experience with data reporting, dashboards, and business metrics.
• Proficiency with AI tools for analysis, automation, and productivity.
• Strong communication and stakeholder-management skills.
• Ability to work independently in a fast-paced, data-driven environment.
• Strong attention to detail and ability to work with large datasets.

Good to Have

• Experience with Power BI, Tableau, or Looker .
• Basic knowledge of Python .
• Experience in a startup, EdTech, or data-driven organization .
• Experience working with sales, marketing, operations, finance, or product data.
• Understanding of business process improvement and automation.

Why Join Masai

• Work in a fast-paced, high-growth environment where data directly influences business decisions.
• Opportunity to work on real business problems with cross-functional teams .
• Exposure to business analytics across sales, operations, marketing, and other functions.
• Opportunity to leverage AI and automation to build smarter and more efficient processes.
• Work closely with business stakeholders and develop strong business + analytical expertise .