Business Analyst
ERGO Technology & Services · Mumbai · onsite · Posted 70d ago
Undisclosed5–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role Description:
Responsible for requirements engineering activities within the scope of the application development lifecycle according to the defined standards and policies. The Requirements Engineer / Business Analyst is responsible for identification, analysis and preparation of explicit and implicit stakeholder requirements and drives the functional support for business applications. The Requirements Engineer / Business Analyst keeps the Requirements Lead informed on the progress, issues and risks.
Key Accountabilities & Responsibilities:
- Identifies, documents, reviews and manages all requirements for projects and maintenance and supports in change requests and contributes to solution component description
- Selects the most appropriate means of representing business requirements Defines the expected functional test outcomes
- Support in UAT testing of the developments.
- Executes application support and collects, classifies, forwards and checks that all requests for support with regards to functional operations
- Investigates causes of incidents and seeks resolution and escalates unresolved incidents and facilitates recovery
- Ensures all quality criteria for every requirement and evaluates according to importance and/or stability Support the early-stage involvement in project – contribution in project estimations in regard to test area and requirements analysis
- Support to make the existing system BPMS Appian GenAI-ready will be one of the main tasks over the next few years
Key Competencies & Skills required:
Technical:
- IT technical background Appian experience
- Experience in Agile Practices (Scrum, Kanban and Lean methodologies)
- ITIL experience appreciated
- Knowledge of process design
- Test Planning and execution and data management expertise
- Pega or BPM experience
Nice to have:
- Experience in Web Methods
- Knowledge of Insurance domain
- Knowledge of Healthcare domain
- Knowledge of ServiceNow.
- Experience with collaboration tools like Jira/Confluence
- Experience with test automation tools like Tosca, playwright
Sourced from naukri
Skills
Requirement GatheringUATgap analysispegaAppianBusiness AnalysisArtificial Intelligence
About ERGO Technology & Services
ERGO Technology & Services
IT Services & Consulting
570
employees
2022
4 years old
Mumbai, Maharashtra
India
₹14.1L PA avg
Avg at ERGO Technology & Services
About
Hurray ! ERGO Technology & Services is now a certified Great Place to Work (February 2025-February 2026) - This is what our employees feel and say.
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.4/ 5
Culture
2.4
Career growth
2.9
Work-life
2.5
Employees rate it well for
Job Security39Compensation & Benefits39
Find them on