Business Analyst

Job Title: Business Analyst Experience: 4–5 Years Location: Chennai / Coimbatore Employment Type: Full-Time

About iNextLabs iNextLabs is a fast-growing Generative AI and enterprise automation company d in building AI-powered chatbots, virtual assistants, advanced analytics solutions, and intelligent automation platforms that help businesses improve customer engagement, streamline operations, and unlock data-driven insights.

About the Role We are looking for a highly motivated Business Analyst with strong business analysis, functional consulting, and stakeholder management skills, along with exposure to AI-driven digital transformation initiatives. The ideal candidate will have experience working in Agile environments, collaborating with cross-functional teams, and translating business requirements into scalable technology solutions. This role offers an excellent opportunity to work on Generative AI, intelligent automation, conversational AI, and analytics-driven solutions, while building a strong foundation for future growth into Project Management.

Key Responsibilities

• Lead requirement gathering sessions with business stakeholders and document detailed functional requirements.
• Prepare and maintain Business Requirement Documents (BRD), Functional Specification Documents (FSD), user stories, acceptance criteria, process flows, and change requests.
• Collaborate closely with product owners, architects, developers, QA, and DevOps teams to ensure clarity and successful delivery of business requirements.
• Analyse business processes and identify opportunities to improve efficiency through AI-powered automation and digital solutions.
• Support the implementation of AI, Generative AI, and analytics solutions across enterprise applications.
• Support User Acceptance Testing (UAT), defect triaging, and business readiness activities.
• Act as the bridge between business stakeholders and technical teams throughout the project lifecycle.

Skills & Qualifications

• 4–5 years of experience as a Business Analyst in software development or IT services.
• Strong experience in business requirement gathering, stakeholder management, and process analysis.
• Good understanding of AI-based solutions, APIs, system integrations, and digital transformation initiatives.
• Experience working with Agile Scrum methodology and Azure DevOps.
• Excellent analytical, documentation, communication, and presentation skills.
• Proven ability to interact with customers and stakeholders, translating business requirements into clear functional and technical specifications.
• Knowledge of Prompt Engineering and Large Language Models (LLMs) is an added advantage.
• Strong interest in project coordination, leadership, and continuous process improvement.