Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions

Harbor is seeking an entry-level Associate Consultant to join our Corporate Legal Solutions Team.  At the intersection of legal innovation and digital transformation, our Business Analysts play a critical role in reshaping how legal departments operate. We work with corporate legal teams, law firms, and enterprise partners to streamline processes, reduce operational friction, and introduce automation where it matters most. We are a high-growth team of advisors and hands-on contributors working on cutting-edge legal technology and workflow automation solutions. This role is ideal for someone who loves solving problems, designing elegant workflows, and contributing to a mission-driven team that values innovation, ownership, and impact.

As a Business Analyst/Associate Consultant, you will serve as a strategic bridge between the business and technology. You will work directly with legal departments at Fortune 500 companies, identifying pain points in legal and compliance workflows and designing automation solutions using no-code or low-code platforms. You will be involved in all aspects of client engagement, from discovery and ideation to implementation and delivery.


You will also have the opportunity to:


Operate as part of a nimble team of consultants (typically 2–5), with mentorship from senior leaders

Play a key role in process redesign, system testing, and client success

Help shape the future of a rapidly growing tech-driven consulting firm

Responsibilities:

Conduct interviews, research, and process observations to identify automation opportunities

Create process maps, requirements documents, and solution designs that reflect optimized workflows

Develop and test automated workflows using no-code or low-code platforms

Troubleshoot workflows not meeting customer expectations

Alter existing workflows based on changing user requirements, Serve as the voice of the user, ensuring intuitive, efficient, and delightful end-user experiences

Provide first-line support to business and legal users of CLM platforms and legal AI tools through established support channels.

Support data-quality, reporting, testing, and administrative activities as needed.

Facilitate workshops, client presentations, and real-time problem solving

Maintain project ownership, monitoring timelines, scope, and budget to ensure successful outcomes

Deliver client-facing reports, proposals, and supporting documentation

Build expertise in legal technology tools, workflow best practices, and system integrations

Collaborate with cross-functional teams including engineers, legal professionals, and developers

Stay ahead of legal tech trends and identify areas for innovation and growth

What We Are Looking For:

Strong analytical and problem-solving skills, especially around processes and systems

Ability to communicate complex ideas clearly, both verbally and in writing

Experience creating process documentation and workflow diagrams

Comfort translating business requirements into technical specifications or configurations

Proficiency with productivity tools such as Excel, PowerPoint, Word, and Visio or Lucidchart

Technical aptitude and a willingness to learn no-code or low-code platforms

Passion for legal technology, operations, or enterprise workflow automation

Experience working with legal departments or related functions is a plus

Entrepreneurial mindset that is confident, adaptable, and proactive

Willingness to work in a fast-paced, collaborative, and remote-first environment

Bonus: familiarity with platforms like TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean

Qualifications:

Four-year undergraduate degree in business, finance, legal studies, MIS, computer science, or a similar field

Three or more years of experience in consulting, legal operations, or process automation

Demonstrated leadership in academic, professional, or extracurricular settings

Relevant internships or early-stage startup experience preferred

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.