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    Job · 20506216

    HYDERABAD · FULLTIME

    Business Analyst with AIML/GenAI use cases For For AI/ML solutions

    Genpact

    Genpact

    Hyderabad · hybrid · Posted 13d ago

    Sourced fromNaukri
    Undisclosed8–12 yrsfulltimeHyderabad

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    Section · 01

    About this role

    Inviting applications for the role of Principal Consultant - Business Analyst

    In this role, you will act as a critical bridge between business stakeholders, data science teams, and engineering functions. This role focuses on translating business problems into AIready problem statements, defining measurable success criteria, and ensuring AI solutions deliver tangible, ethical, and scalable business impact.

    The BA will work closely with Product Owners, Data Scientists, ML Engineers, and Architects across the full AI lifecyclefrom usecase ideation and data readiness to model validation, deployment, and value realization.


    Responsibilities:
    Business & UseCase Definition

    • Partner with business stakeholders to identify, shape, and prioritize AI/ML/GenAI use cases aligned with strategic goals
    • Convert ambiguous business problems into clear AIready problem statements and hypotheses
    • Define business KPIs, success metrics, and ROI measures for AI initiatives
    • Support feasibility assessments considering data availability, model complexity, and risk

    Requirements & Analysis

    • Elicit and document functional, nonfunctional, and data requirements for AI/ML solutions
    • Define model outcome expectations (accuracy, precision/recall, latency, explainability, confidence thresholds)
    • Document data requirements (sources, quality, volume, lineage, labeling assumptions)
    • Create BRDs, FRDs, user stories, acceptance criteria, and AIspecific requirement artifacts

    AI Delivery & Collaboration

    • Work closely with Data Scientists, ML Engineers, and GenAI solution teams to refine usecase assumptions
    • Participate in model review discussions to validate alignment with business intent
    • Support prompt engineering discussions for GenAI use cases by defining business context and constraints
    • Assist in tradeoff decisions between model performance, cost, timetomarket, and explainability

    Validation, Testing & Adoption

    • Define businessdriven test scenarios for model validation and user acceptance
    • Validate AI outputs against defined business expectations and compliance requirements
    • Support user training, change management, and adoption planning for AIenabled solutions

    Governance & Responsible AI

    • Ensure adherence to Responsible AI principles (fairness, bias, explainability, data privacy)
    • Participate in model risk assessments, audit reviews, and compliance documentation
    • Support stakeholder communication with clear narratives around AI decisions and limitations

    Qualifications we seek in you!

    Minimum Qualifications:

    • Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field
    • 6+ years of experience as a Business Analyst in IT / digital transformation projects
    • Strong expertise in requirements elicitation, stakeholder management, and documentation
    • Proven ability to define KPIs, metrics, and business value cases
    • Handson experience working on AI, ML, or GenAI projects (as BA, Product Analyst, or similar role)
    • Strong understanding of:
    • Supervised vs unsupervised learning concepts
    • Model evaluation metrics (accuracy, precision, recall, F1, etc.)
    • GenAI basics (LLMs, prompts, embeddings, RAG concepts)
    • Ability to translate business needs into AIappropriate requirements, not just traditional software specs
    • Strong understanding of data structures, quality issues, and data dependencies
    • Experience working with datasets, data pipelines, or analytics teams
    • Ability to ask the right data questions (coverage, bias, freshness, representativeness)
    • Excellent communication skills—able to converse fluently with business, technical, and data science teams
    • Strong facilitation skills for workshops, usecase ideation sessions, and model review discussions

    Preferred Qualifications:

    • Master’s degree or MBA
    • Advanced AI / GenAI Capabilities
    • Experience with LLMbased solutions (chatbots, copilots, summarization, search, recommendation)
    • Exposure to prompt engineering, RAG pipelines, or agentbased architectures
    • Familiarity with AI platforms such as Azure AI, AWS AI/ML, GCP Vertex AI, Databricks, or similar
    • Delivery & Tooling
    • Experience working in Agile / SAFe environments for AI delivery
    • Familiarity with JIRA, Confluence, Miro, or model documentation tools
    • Understanding of MLOps concepts (model lifecycle, drift, retraining triggers)
    • Governance & Compliance
    • Exposure to Responsible AI, data privacy, or model risk governance frameworks
    • Experience supporting InfoSec, audit, or regulatory reviews in AI contexts


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    Section · 02

    Skills

    AIML GenAI projectsAI/ML/GenAI use casesBusiness Analyst in IT / digital transformation projectsBusiness Analyst for AI/ML solutions

    Section · Company

    About Genpact

    Genpact

    Genpact

    Analytics & KPO

    82.3k+

    employees

    1997

    29 years old

    New York, New York

    United States (USA)

    About

    Global leader in digital transformation, combining AI and analytics to drive growth. With $4.7 billion in 2024 revenue, it empowers businesses across industries to innovate and thrive.

    Industries

    Analytics & KPOFinancial ServicesEdTech

    Employee ratings

    42,300 reviews

    3.6/ 5

    Culture

    3.5

    Career growth

    2.9

    Work-life

    3.6

    Employees rate it well for

    Salary7529Job Security4429Work Life Balance4056Work Culture3648Learning3518

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