Business Analyst - Transformation <> HSBC

Key Deliverables

• Analyze complex operational workflows to identify bottlenecks and opportunities for automation and AI integration.
• Translate high-level business objectives into detailed functional requirements and technical specifications for engineering teams.
• Collaborate with cross-functional stakeholders to ensure seamless adoption of new digital tools and process improvements.
• Develop comprehensive data models and dashboards to track the performance and ROI of transformation initiatives.
• Manage the end-to-end product lifecycle for internal tools, ensuring alignment with finance and operational compliance requirements.
• Facilitate workshops and feedback loops to refine product features based on user needs and performance metrics.

Essential Requirements

• Minimum of 3-6 years of experience in a business analysis or product-focused role within the financial services or technology sector.
• Proven ability to translate complex data sets into actionable business strategies.
• Strong understanding of operational workflows and experience in implementing process improvement frameworks.
• Demonstrated proficiency in documenting requirements for AI or data-intensive technical projects.
• Excellent stakeholder management skills with the ability to communicate technical concepts to non-technical audiences.

Preferred Qualifications

• Prior experience working on large-scale digital transformation projects within a global banking environment.
• Familiarity with Agile methodologies and product management tools such as Jira or Confluence.
• Exposure to machine learning concepts or AI-driven process automation tools.
• Relevant certifications in Business Analysis (e.g., CBAP) or Project Management (e.g., PMP, PRINCE2).