BUSINESS ANALYST - Proofpoint

Proof Point & Abnormal AI tool Administrator

Roles & Responsibilities

Serve as the technical expert for enterprise email security platforms, including Proofpoint and Abnormal AI.

Define and implement email security strategy, roadmap, and best practices aligned with organizational security objectives.

Work on administration, configuration, optimization, and lifecycle management of Proofpoint and Abnormal AI platforms.

Drive continuous tuning of security policies to improve threat detection while minimizing false positives and operational impact.

Lead investigations and response activities for phishing, Business Email Compromise (BEC), malware, account takeover, spoofing, and other email-based attacks.

Oversee implementation and optimization of Proofpoint capabilities such as TAP, URL Defense, Attachment Defense, Email Fraud Defense, and Threat Response.

Optimize Abnormal AI detections for advanced phishing, executive impersonation, vendor fraud, insider threats, and account compromise.

Perform proactive threat hunting and analyze emerging email attack trends to enhance organizational resilience.

Expert in complex troubleshooting efforts involving Microsoft 365, Exchange Online, mail routing, SMTP, SPF, DKIM, DMARC, and secure email gateways.

Collaborate with SOC, Incident Response, Identity & Access Management, Messaging, Infrastructure, and Risk teams to strengthen the organization's overall security posture.

Establish governance, operational standards, SOPs, and runbooks for email security operations.

Develop dashboards, KPIs, executive reports, and operational metrics to measure platform effectiveness and demonstrate security value.

Lead platform upgrades, integrations, migrations, and proof-of-concept evaluations for new email security technologies.

Mentor and coach junior engineers, provide technical guidance, conduct knowledge-sharing sessions, and support skill development.

Engage with vendors to resolve complex issues, review product roadmaps, and recommend feature adoption.

Support audit, compliance, and risk assessment activities related to email security controls.

Drive automation initiatives using PowerShell, APIs, or scripting to improve operational efficiency.

Participate in capacity planning, architecture reviews, and strategic security initiatives.

Project Details

Work with the organization's email security operations by providing technical advice, driving continuous improvements, and managing enterprise email security platforms ProofPoint and Abnormal AI. Responsible for strengthening the organization's email security posture, leading incident response efforts, mentoring team members, and collaborating with cross-functional stakeholders to protect against advanced email threats.

Project Duration

1 Year

Shift Timings

24x7