Business Analyst/Product Owner - NCINO

In this role, you will:

• Work with business and tech teams to discover or gather requirements and define solutions.
• Write clear user stories, process flows, and documents.
• Support design and delivery of nCino/Salesforce solutions.
• Work on integrations and ensure correct source to target mapping between systems.
• Use SQL and SOQL to analyze data and support reporting.
• Act as a Product Owner and manage backlog and priorities.
• Run Agile ceremonies like sprint planning and reviews.
• Work with vendors and partner teams to deliver solutions.
• Support testing, data validation, and UAT activities.
• Help business teams during go-live and adoption.
• Fix issues and support improvements after release.
• Create reports and support data-driven decisions.
• Keep track of risks and share updates with stakeholders.
• Look for ways to improve processes and data quality.
• Use AI tools where helpful for analysis and reporting.

Required Qualifications:

• 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

 Required AI Skills and Competencies:

• Able to use AI tools for basic tasks like summaries and analysis.
• Think carefully and validate AI outputs before using them.
• Understand data privacy and use AI responsibly.
• Be open to learning new tools and technologies.

Desired Qualifications:

• nCino/Salesforce certification.
• Experience working on large transformation programs.
• Experience in Agile projects.
• Exposure to integration and platform work.
• Experience with reporting and data analysis.
• Experience in UAT and release support.

Job Expectations:

• MBA (Finance preferred) or similar education/experience.
• 10+ years of experience in banking, consulting, or financial services.
• Strong experience in nCino/Salesforce projects.
• Experience working as a Business Analyst or Product Owner.
• Good knowledge of SQL and SOQL.
•  Knowledge of Risk Management & CRM domain
• Experience in system integrations and source to target mapping.
• Understanding of lending and banking processes.
• Strong problem-solving and analytical skills.
• Good communication skills.
• Ability to work independently and manage stakeholders.