Business Analyst - Oracle CPQ Cloud

Business Analyst

Job Description:

- Minimum 10+ years of IT/business consulting experience, including 2 or more successful Oracle CPQ Cloud (BigMachines) implementation or transformation projects.

- Strong functional understanding of Oracle CPQ Cloud capabilities across product configuration, pricing, discounting, quoting, approvals, document generation, renewals, amendments, and order handoff processes.

- Act as the functional liaison between business stakeholders, sales operations, product/pricing teams, IT teams, and offshore delivery teams to translate business needs into clear CPQ requirements.

- Lead requirements workshops, discovery sessions, fit-gap analysis, process walkthroughs, and conference room pilots for Oracle CPQ and Quote-to-Cash transformation initiatives.

- Document business requirements, functional specifications, user stories, process flows, acceptance criteria, and traceability matrices aligned to Oracle CPQ capabilities.

- Analyze current-state and future-state Quote-to-Cash processes, including lead-to-quote, quote-to-order, pricing governance, approval workflows, asset-based ordering, renewals, amendments, and contract-related flows.

- Provide functional guidance on CPQ product model design, configuration rules, pricing rules, quote layouts, approval processes, document outputs, and user experience from a business process perspective.

- Work closely with technical leads and developers to ensure CPQ configurations and customizations align with approved business requirements and functional design.

- Support integration discussions with Salesforce, Oracle Sales Cloud, Oracle Fusion, ERP, CRM, and other downstream systems by defining business data flows, functional touchpoints, and validation rules.

- Facilitate business review and sign-off for functional design documents, solution walkthroughs, test scenarios, and key CPQ deliverables.

- Good knowledge on amendment, renewal, perpetual to term conversion process.

- Prepare and support SIT, UAT, regression testing, and business validation by defining test scenarios, reviewing test scripts, supporting defect triage, and ensuring traceability to requirements.

- Support user training, super-user enablement, SOP documentation, adoption readiness, and post-go-live functional support.

- Analyze change requests, assess functional impact, support prioritization, and provide inputs for effort estimation and release planning.

- Coordinate with onshore/offshore teams, manage assigned deliverables, and ensure timely closure of functional clarifications, open items, and business decisions.

- Prepare and deliver business-facing demonstrations, presentations, process walkthroughs, and solution validation sessions for client stakeholders and leadership.

- Must have strong communication, analytical, facilitation, and stakeholder management skills, with the ability to work effectively with business and technical teams.

- Should be open to learning other CPQ platforms and applying Quote-to-Cash domain expertise across different CPQ implementations as needed.

- Must be self-motivated, structured, and capable of independently owning functional deliverables across the project lifecycle.

Desired Skills :

- Functional experience in Oracle CPQ Cloud implementations across configuration, pricing, quoting, approvals, document generation, renewals, amendments, and asset-based ordering.

- Strong understanding of Quote-to-Cash, Lead-to-Quote, Quote-to-Order, pricing governance, discounting, commercial approvals, and sales operations processes.

- Experience preparing functional specification documents, business process flows, user stories, UAT test cases, traceability matrices, training materials, and SOP documents.

- Experience working with Salesforce, Oracle Sales Cloud, Oracle Fusion, Oracle E-Business Suite, Microsoft Dynamics, or similar CRM/ERP ecosystems from a functional integration perspective.

- Exposure to Agile delivery, backlog grooming, sprint planning, defect triage, business validation, and release readiness activities.

- Oracle CPQ Cloud certification or relevant business analyst / functional consulting certification is preferred.