Business Analyst Operations (Full Time)

Chennai

Link Copied

RSS Feed

Key Responsibility Area

• Financial Services/ Consumer banking business(preferred) - with extensive product/solutions orientation related to Customer Onboarding, Customer Service, or related areas.
• Gathering and analyzing requirements for features and translating them into actionable solutions/products.
• Creating visual models, such as flowcharts and diagrams, to represent business processes and facilitate understanding and communication among stakeholders.
• Working closely with stakeholders, including clients, project managers, and development teams, to ensure clear communication, manage expectations, and address any concerns or issues that may arise.
• Assessing potential risks and developing strategies to mitigate them, ensuring that projects are delivered on time and within budget.
• A basic understanding of IT systems, databases, and software development methodologies (Agile)
  
  

Eligibility Criteria

• Strong in Process Mapping and super user of tools like MS Visio, Mind Maps, etc.
• Proven track record with product solutions (any technology) and familiarity with automation
  
  

solutions and data analytics. Any Digital Customer Onboarding or Customer Service or Fraud

Management solutions/product ideation/elaboration and implementation experience.

• Experience creating solutions leveraging automation platforms like UiPath, BluePrism, AA, Decisions, etc. would be preferred.
• Well versed with Office 365.
• Strong understanding of Project Management Software like €˜Jira€™
• Very strong Self learning capabilities and guiding team members.
• Professional certifications such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP)
  
  

Experience 2 - 3 Years Salary 10 Lac To 12 Lac P.A. Industry Analytic and Business Intelligence Qualification B.A, B.B.A, B.C.A, B.Com Key Skills Financial Services Product Developer Project Manager Documentation Data Analysis Agile Methodology Database Analyst Change Manager Customer Service Representative JIRA PMP Trained MS Visio