Business Analyst | Offshore

JOB DESCRIPTION

Key Responsibilities

• Conduct discovery workshops across Product, Engineering, QA

• Map current vs target processes across:

• Jira, Azure DevOps, Mural, Confluence

• Define requirements for:

• Workflows, issue structures, dashboards, reporting

• Align requirements with GitHub, CI/CD, testing tools (TestRail, Playwright, Selenium)

• Support product discovery integration (Jira Product Discovery, Mural)

• Enable AI use cases aligned with MCP, AI DLC, Copilot, Bedrock

• Support UAT, validation, and stakeholder alignment

• Translate workflows into user-friendly processes and training materials

• Lead functional training sessions for Product, Engineering, QA teams

• Support UAT and adoption validation

• Ensure workflows are usable and understood by business teams

• Define reporting requirements (KPIs, dashboards, portfolio views)

• Capture governance and compliance requirements

• Ensure workflows support traceability across planning → delivery → testing → release

• Validate reporting during UAT and adoption

Required Skills / Keywords

Business Analysis, Agile, Jira, Azure DevOps, Process Mapping, Workflow Design, Confluence, Mural, GitHub, CI/CD, TestRail, Playwright, Selenium, Product Discovery, Atlassian MCP, AI DLC, Copilot, AWS Bedrock, Requirements Gathering, UAT

Training Delivery, User Enablement, Process Documentation, UAT, Adoption, Agile Coaching, Jira Workflows

Reporting Requirements, KPI Definition, Dashboards, Governance, Traceability, UAT, Portfolio Reporting