Business Analyst/MIS - Associate

About Us Paytm is India's leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technologies that empower small businesses with payments and commerce solutions. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.

About Paytm Payments Services (PPSL): PPSL enables thousands of online merchants to offer a world-class, frictionless payment experience to their customers. We are present across large enterprises and startups, including well-known unicorns. We strive to take payments beyond an enabler to a driver of revenue and growth for our merchants. Online Payment Gateway is Paytm’s B2B Business regulated by RBI, and this team is responsible for growing penetration of Paytm’s PA–PG business across Indian merchants.

About the Role We are looking for a data-driven Business Analyst to support business decisions through data analysis, dashboards, reporting, and forecasting.

Key Responsibilities Analyze business data and identify trends, insights, and performance gaps. Create and maintain MIS reports, dashboards, and KPI trackers. Present data-driven insights and recommendations to business stakeholders. Develop business forecasts and projections to support planning. Work with cross-functional teams to understand business requirements and deliver analytics solutions. Ensure data accuracy and improve reporting and analytics processes.

Skills Advanced Excel and strong data analysis skills. Experience with Power BI/Tableau and SQL. Strong understanding of forecasting, KPIs, and business analytics. Excellent communication and presentation skills.

Experience 2–5 years of experience in MIS, Excel, Reporting, Presentation, or Data Analytics. Experience in a fast-paced, technology-driven environment is preferred.

Education Bachelor's degree is mandatory.