Business Analyst - LMS -Mumbai

Role & responsibilities

Key Responsibilities

Understand and analyse end-to-end loan origination and loan management processes.

Gather, analyse, and document business and functional requirements from stakeholders.

Work closely with business teams, product managers, developers, QA teams, and other stakeholders.

Prepare BRD, FRD, user stories, use cases, process flows, and functional specifications.

Analyse existing LOS/LMS workflows and identify opportunities for process improvements.

Define business rules, workflows, validations, and system requirements.

Coordinate with development and QA teams to ensure requirements are correctly implemented.

Review functional specifications and provide clarification to development teams.

Support UAT, including test scenario preparation, issue clarification, and validation of fixes.

Understand loan lifecycle processes including lead generation, application, credit assessment, approval, documentation, disbursement, repayment, collections, and closure.

Work on integrations between LOS/LMS and other systems such as credit bureaus, payment gateways, KYC systems, banking systems, APIs, and third-party platforms.

Identify gaps between business requirements and existing system capabilities.

Assist in impact analysis for new features, enhancements, and regulatory/business changes.

Prepare process documentation and conduct walkthroughs with relevant stakeholders.

Track requirements, defects, dependencies, and change requests throughout the project lifecycle.