Business Analyst/ Key Account Manager

Job Title: Key Account Manager

Company Name: ValuEnable Pvt Ltd (A Zerodha backed Insurtech)

Location: Mumbai, Maharashtra

Why Should You Consider Working (In this Role!) With ValuEnable?

• We are a 5 year old well-funded, service focused insurtech venture, solving a USD 31 Bn per year customer retention problem for insurers. We work with 8 of the top 10 private Life insurers in the country helping them solve this problem.
• Founded by Actuaries with combined life insurance actuarial work experience of over 2 decades.
• One of India's most well-respected financial institute, Zerodha, is our lead institutional investor through it's fintech investment arm, Rainmatter Fintech Investment
• You will work with significantly senior levels at our partners end, helping address their specific requirements.
• You will be handling interactions with multiple internal and external stakeholders / clients. We promise your experience will only be enriched!

Job Description:

To keep pace with the fast growth and deepen our relationship across insurers, we are looking for a dynamic individual who can work across internal and external teams and further strengthen the existing relationship with insurers.

Responsibilities:

• Be the primary respondent to insurers queries and coordinate with concerned stakeholders internally for a quick resolution and response to the same
• Operationalising business engagements by working closely with clients and internal stakeholders to launch Pilot and/or full engagement for the various Lines of Business (Content Engine, Delivery Center, etc.) • Client / partner branch visits to drive Content Engine adoption and address user queries
• Work cross-functionally with other departments such as Product Development, Operations, IT, Infosec, to ensure seamless coordination and communication regarding client issues or requests.
• Prepare regular reports and presentations on client support performance, trends and initiatives for management review.
• Preparing and publishing MIS / Dashboards, internally and with clients as required to drive Content Engine usage, etc.
• Sharing client users feedback on Content Engine internally to facilitate enhancements
• Preparation of MBR decks

• Track and audit client wise processes on key compliance requirement and prepare reports highlighting findings for implementing timely remedial.

• Work with internal teams, including tech and product, for User testing and share feedbacks on new deployments/ improvisations of the same • Support the platform adoption at Insurers end, conduct trainings and hand hold users and share regular reports of the usage
• Support new initiatives and other process related support items

Requirements:

• Bachelor's degree in science, commerce, arts, business administration • Excellent analytical skills with the ability to critically evaluate information from multiple sources and identify underlying trends and patterns.
• Strong written and spoken communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Ability to learn quickly and have an analytical bent of mind

Interested Candidates can walk-in with their updated CV on the below address:

Address:

Neptune Magnet Mall, S-220A,

Lal Bahadur Shastri Marg,

Bhandup West,

Mumbai,

Maharashtra 400078

Contact Person :

Kuber Thakur

Mob # [phone removed]

Email : [email removed]

Thanks

HR Team