Business Analyst - Gurgaon, India

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working At Dentsply Sirona You Are Able To Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Role Overview We are seeking a detail-oriented and analytical Business Analyst to support business operations through effective data management, reporting, and system administration. The role involves managing MIS reports, analyzing sales and market data, supporting digital platforms, and ensuring accurate customer data management.

Key Responsibilities

• Manage dealer data collection, validation, and reporting, ensuring timely acknowledgments, error resolution, and data completeness.
• Analyze primary and secondary sales performance, dealer sell-out data, product-wise trends, and SFDC POB contributions.
• Prepare and share periodic sales reports, audits, and business insights with regional and business leadership teams.
• Conduct audits of credit notes, customer master changes, and sales data to ensure accuracy and compliance.
• Support pricing management, dealer account administration, and resolve finance/audit-related queries to maintain operational efficiency.

Required Skills & Competencies

• Strong analytical and data interpretation skills with the ability to analyze sales, dealer, and business performance data.
• Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, Power Query, dashboards, and reporting) and CRM systems such as SFDC (Salesforce).
• Experience in sales operations, dealer management, data auditing, and business reporting.
• Strong attention to detail with the ability to perform data validation, audits, and ensure data accuracy and compliance.
• Knowledge of sales metrics, primary and secondary sales analysis, inventory tracking, and pricing management processes.
• Effective communication and stakeholder management skills to coordinate with dealers, sales teams, finance, audit, and customer support functions.
• Problem-solving mindset with the ability to identify discrepancies, resolve queries, and implement corrective actions.
• Time management and organizational skills to manage multiple reports, audits, and deadlines simultaneously.
• Familiarity with ERP systems (e.g., Microsoft Dynamics AX or similar) and business intelligence/reporting tools is an added advantage.
• Ability to work independently while collaborating cross-functionally in a fast-paced business environment.

Preferred Qualifications

• Bachelor's degree in Business Administration, Commerce, Finance, Statistics, or a related field.
• 2–5 years of experience in Sales Operations, Business Analysis, Commercial Excellence, MIS, or Customer Support Analytics roles. Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.