Business Analyst - Digital Banking Transformation

Project Description: We are seeking an experienced Business Analyst to support a transformation program within digital banking. The role requires strong core business analysis skills, including stakeholder engagement, requirements elicitation, process analysis, solution definition, and delivery support. You will work across business and technology teams to translate strategic objectives into practical, well-documented solutions.

Responsibilities

• :Lead business analysis activities across discovery, definition, and delivery phases for complex change initiatives
• .Facilitate workshops and interviews with stakeholders to gather, challenge, and validate business requirements
• .Document current-state and future-state processes, business rules, assumptions, dependencies, and exceptions
• .Translate business needs into epics, user stories, acceptance criteria, and traceability matrices
• .Partner with product, technology, operations, and compliance teams to ensure solutions are aligned to business objectives
• .Support solution design by assessing options, identifying impacts, and clarifying business and functional requirements
• .Analyse data, process, and system interactions to support integration, reporting, and operational readiness
• .Identify risks, gaps, and dependencies early and work with stakeholders to resolve issues proactively
• .Support testing, defect triage, UAT coordination, and business sign-off to ensure quality delivery
• .Contribute to change impact assessment, process improvement, and implementation planning for business readiness

. Mandatory Skills Descriptio

• n:5+ years of extensive experience as a Business Analyst in complex transformation financial service application
• s.Experience working with mini apps, microservices, and API-led integration requirements within financial service
• s.Basic understanding of customer onboarding workflows, compliance processes, and process lifecycle managemen
• t.Strong capability in requirements gathering, process mapping, stakeholder management, and documentatio
• n.Experience translating business requirements into clear functional specifications and delivery artefact
• s.Strong Agile delivery experience, including user stories, backlog refinement, and UAT suppor
• t.Excellent communication, facilitation, and influencing skills across business and technology team
• s.Exposure to digital banking, financial services, or enterprise platform

s. Nice-to-Have Skills Descripti

• on:Exposure to onboarding, workflow automation, or customer journey redesi
• gn.Experience working with APIs, data migration, or enterprise integration projec
• ts.Familiarity with document generation, e-signature, or compliance-related workflo
• ws.Exposure to Salesforce or similar CRM platfor ms.