Business Analyst _ Data & Analytics

TECHNICAL BUSINESS ANALYST - DATA & ANALYTICS - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

About this Role

We are seeking a Technical Business Analyst to join the Data & Analytics function in India. This role is ideal for an individual with strong experience in data analysis, data warehousing, SQL, requirements engineering, data profiling and gap analysis. The successful candidate will work closely with business stakeholders and technical teams to understand business challenges, define data and reporting requirements, design technical solutions and support successful delivery. Experience within a telecommunications environment and Agile delivery frameworks is highly valued.

What you will do

• Act as the link between business stakeholders and technical teams by translating business requirements into clear technical requirements.
• Understand problem statements, perform gap analysis and recommend appropriate technical solutions.
• Support end-to-end solution ownership from requirements gathering through to delivery.
• Conduct data analysis, data profiling and validation to assess data capabilities and reporting requirements.
• Produce clear, accurate and comprehensive business and functional requirement documentation.
• Provide technical guidance and requirements clarity to development teams to support solution implementation.
• Work with stakeholders to identify improvement opportunities and drive delivery outcomes.
• Contribute to project planning, estimation activities and prioritization of requirements.
• Collaborate within Agile environments, including SAFe-based delivery frameworks where applicable.
• Ensure assigned deliverables are completed accurately and meet stakeholder expectations.

Who you are

• Strong experience in data analysis, SQL, data warehousing, data profiling and requirement elicitation.
• Good understanding of business analysis lifecycle activities and best practices.
• Working knowledge of databases and platforms such as Oracle, Teradata and BigQuery.
• Exposure to data modelling concepts and Data & Analytics programmes.
• Strong communication and stakeholder management skills with the ability to manage competing priorities.
• Knowledge of ETL concepts and data warehouse fundamentals.
• Experience in requirements engineering, including challenge and validation of data and reporting requirements.
• Understanding of telecommunications business processes and analytics environments.
• Experience working within Agile delivery teams, preferably using SAFe methodology.
• Able to translate complex business requirements into practical technical solutions
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Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Whats in it for you

• Opportunity to work on enterprise-scale Data & Analytics initiatives.
• Exposure to complex data ecosystems, reporting solutions and data warehouse environments.
• Collaboration with diverse business and technology stakeholders across delivery teams.
• Experience working in a global telecommunications environment.
• Opportunities to contribute to business transformation and continuous improvement initiatives.

What skills you will learn

• Advanced business analysis and requirements engineering techniques.
• Data modelling, data profiling and data quality assessment practices.
• Technical solution design within Data & Analytics environments.
• Stakeholder engagement and cross-functional collaboration skills.
• Agile and SAFe delivery methodologies in large-scale programmes.
• Enhanced expertise in SQL, data warehousing and enterprise reporting solutions.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, were working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.