Business Analyst || Bangalore

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services.

Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands.

Vision- Since its inception in 2011, Delhivery has become Indias leading supply chain services company Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high quality logistics operations, cutting-edge engineering, and technology capabilities.

Location: Bangalore

Department: Fleet Operations | Delhivery

Role Overview

We are looking for a detail-oriented and analytical professional to join our Fleet Operations team as a Associate – Business Analysis.

The role involves cost governance, service performance tracking, and operational data analysis for Delhivery’s end-to-end logistics business (FTL/PTL/Last Mile). The candidate will work closely with operations and finance teams to ensure zero cost leakages, accurate cost vs. proposal reconciliation, and high service compliance across lanes and vendors.

Key Responsibilities (KRAs):

Track and analyze freight and fleet costs across regions and service lines (FTL/PTL/Last Mile).

Identify and prevent cost leakages between proposed, approved, and actual freight costs.

Conduct lane-level profitability and cost variance analysis.

Perform service-level analysis (on-time reporting, route adherence, delivery SLAs).

Develop and maintain dashboards and MIS reports for weekly and monthly business reviews.

Collaborate with Finance, Vendor Management, and Ops teams to validate and approve vendor payments.

Support process automation and data integrity across Fleet Ops systems.

Skills & Qualifications:

Graduate/Postgraduate in Engineering, Commerce, Economics, or similar analytical field.

2–4 years of experience in logistics/fleet/transport operations or business analytics.

Strong expertise in Excel & Google Sheets (formulas, pivot tables, dashboards).

Proficiency in SQL for data extraction and analysis.

High attention to detail, analytical mindset, and ownership attitude. What You’ll Gain:

Exposure to Pan-India Fleet and Freight Cost Analytics.

Opportunity to work with cross-functional leaders across Operations, Finance, and Network Planning.

Be part of Delhivery’s scalable and data-driven operations ecosystem.