Business Analyst (Automotive DE)

Job Title: Business Analyst - Automotive Digital Enterprise Location: Gurgaon Experience: 2 to 3 Years Job Summary We are looking for a Business Analyst with knowledge of automotive business processes, digital platforms, and enterprise systems. The role involves gathering requirements, preparing functional documentation, supporting the development team, and coordinating with business and technology stakeholders. Key Responsibilities 1. Business Analysis o Gather and analyse requirements with business stakeholders and the development team. o Prepare BRDs, user stories, process flows, acceptance criteria, and requirement traceability. o Translate business needs into clear functional and technical requirements. o Support solution design, development, testing, UAT, and business sign-off. 2. Automotive Domain Knowledge o Understand major automotive lines of business, including sales, service, spare parts, warranty, insurance, finance, accessories, used cars, and dealer operations. o Analyse end-to-end processes covering vehicle enquiry, booking, delivery, workshop operations, job cards, billing, and customer engagement. 3. Technology and Systems Understanding o Working knowledge of DMS, CRM, ERP, digital platforms, mobile applications, and reporting systems. o Understanding of APIs, system integrations, data flows, microservices, and MCP. o Coordinate with technical teams for API requirements, data mapping, integration dependencies, and system validation. Required Skills and Qualifications . Bachelor's degree in Engineering, IT, Business Administration, or a related field. . 2 to 3 years of Business Analyst experience, preferably in the automotive or digital enterprise domain. . Experience in requirement gathering, process analysis, functional documentation, and UAT. . Familiarity with Agile/Scrum, Jira, Azure DevOps, Visio, or similar tools. . Basic understanding of SQL, APIs, MCP, cloud platforms, and emerging technologies. . Strong analytical, communication, stakeholder-management, and problem-solving skills.