Business Analysis Manager

Key Responsibilities:

Operational Support and Process Management:

• Assist the organisation in executing operational plans and strategies.
• Maintain and follow up on project trackers, timelines, and deliverables.
• Act as a point of contact between teams to resolve operational challenges and provide operational support to ensure smooth functioning across departments.
• Support in coordinating with external partners, collaborators and SMEs

Data Analysis, Process Audits and Reporting:

• Track and monitor operational KPIs and metrics, identify process inefficiencies and assist in implementation of established systems and procedures for smooth operations.
• Conduct regular audits of processes to ensure adherence to SOPs and identify areas for optimization.
• Compile, analyze, and interpret data to provide insights for decision-making and prepare detailed reports and presentations for management on operational performance.
• Provide data-driven recommendations to optimize resource allocation and processes.

Research & development and Quality Assurance:

• Analyze learner performance data to identify areas for improvement in course design, delivery, and content, ensuring continuous enhancement of the learning experience.
• Conduct market research to analyze competitor offerings and continuously update existing products.

Skills & Qualifications:

• CA fresher/ MBA in Finance with 2+ years of experience
• Proficiency in project management tools and basic reporting software.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Problem-solving and adaptability in dynamic situations.
• Collaboration and teamwork.
• Proactive approach to operational challenges