Business Advisory Associate

Skill required: Supply Chain - Warranty Management


Designation: Business Advisory Associate


Qualifications:BE/Diploma in Automobile


Years of Experience:1 to 3 years

Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.


What would you do To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level AgreementInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisionImplement practices to improve operational efficienciesTo maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level AgreementInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisionImplement practices to improve operational efficiencies


What are we looking for

BE Automobile Graduate/Diploma with or without Automotive experience

BE Mechanical Graduate/Diploma with Automotive experience

Experience in Warranty

Experience with Auto components

Interpersonal skills to deal with dealers, warranty engineers, etc

Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim

Expert level capability in use of desktop software (MS Office Suite, with focus on Excel)

Organized, timely, pro-active and highly productive

Strong written communication in English

Attention to detail and ability to multi-task

Experience in Warranty /Auto Dealership

BE Automobile Graduate/Diploma with or without Automotive experience

BE Mechanical Graduate/Diploma with Automotive experience

Experience in Warranty

Experience with Auto components

Interpersonal skills to deal with dealers, warranty engineers, etc

Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim

Expert level capability in use of desktop software (MS Office Suite, with focus on Excel)

Organized, timely, pro-active and highly productive

Strong written communication in English

Attention to detail and ability to multi-task

Experience in Warranty /Auto Dealership


Roles and Responsibilities:

Mechanical knowledge of machinery/auto-componentInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision


Qualification BE,Diploma in Automobile