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    Job · 17712621

    Globiva logo

    Bulk Hiring || Customer Support Executive || Immediate joiner

    Globiva · Gurugram · onsite · Posted 38d ago

    ₹1.8L - ₹2.8L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job description


    Greetings from Globiva !!


    PROFILE : Customer care executive Key


    responsibilities:

    • Handle customer calls.
    • Respond to customer inquiries via phone, email, or chat.
    • Resolve customer complaints in a professional and timely manner.
    • Maintain customer records and update CRM systems.
    • Meet daily productivity and quality targets

    Eligibility criteria

    • Minimum qualification: 12th Pass/ Graduate
    • Good communication skills.
    • Freshers and experienced candidates are encouraged to apply.

    SALARY

    • Fresher -16.5K
    • Experienced - 18k

    Its depend on the interview. your salary will be decided based on your interview performance


    Type: BPM / BPO Department: Customer Success, Service & Operations Employment


    Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate


    Immediate joiners preferred.


    share your cv at - Sneha [phone removed]



    Sourced from naukri

    Skills

    Hindi Call CenterDomestic VoiceDomestic Voice ProcessInbound ProcessDomestic BPOInbound CallsDomestic ProcessInternational Voice Processvoice processInbound Customer ServiceInbound Voice ProcessVoice SupportBpo VoiceDomestic CallingBlended Process

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹1.8L – ₹2.8L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

    Find them on

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    Bulk Hiring || Customer Support Executive || Immediate joiner · waiting for your command