Building Manager

Job Summary

We are seeking a proactive and service-oriented Building Manager (BM) to be the primary point of contact for our clients. This role is crucial for ensuring a superior client experience by building strong relationships, managing communications, and handling data effectively. The ideal candidate will be a skilled communicator with a talent for problem-solving and a commitment to maintaining high levels of client satisfaction.

Location

Location: Cyber Park, Gurgaon

Key Responsibilities

• Serve as the main liaison for all client inquiries, feedback, and issue resolution.
• Develop and maintain strong, positive relationships with all tenants and client stakeholders.
• Manage and maintain the client database, ensuring all information is accurate and up-to-date.
• Track and report on key client satisfaction metrics, service requests, and engagement activities.
• Collaborate with internal teams (Facilities, Operations, etc.) to ensure seamless service delivery and swift resolution of client needs.
• Proactively identify opportunities to improve the client experience and add value.

Qualifications

• Graduate / MBA with certification in Power Bi, Advance excel etc.
• Proven experience in a customer service, account management, or hospitality role.
• Exceptional communication and interpersonal skills, with the ability to engage confidently with diverse stakeholders.
• Strong organizational and data management abilities, with proficiency in MS Excel.
• A client-first mindset with a proactive approach to problem-solving.
• Ability to work independently and manage multiple priorities effectively.

Scheduled Weekly Hours: 40

If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table!

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.