Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 13918801

    BT Group logo

    BT Apprentice - International Voice Process - Freshers

    BT Group · Kolkata · hybrid · Posted 57d ago

    UndisclosedFresherfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    BT Group is hiring Apprentices for our International Customer Service Voice Process.


    We are looking for enthusiastic and driven graduates with exceptional communication skills who are eager to start their careers in a global work environment.


    Eligibility Criteria:

    • Graduates from 2023, 2024, 2025, and 2026 batches only
    • Freshers are encouraged to apply
    • Must possess excellent English communication skills
    • No PF Account should be linked to previous employment
    • No active NATS Registration
    • Must be available for immediate joining
    • Willing to work in rotational/night shifts

    Job Responsibilities:

    • Handle customer interactions via voice support
    • Provide accurate information and resolution to customers
    • Deliver excellent customer service experience
    • Maintain professional communication standards
    • Meet quality and productivity targets

    What We Offer:

    5 Days Working Week

    2 Consecutive Weekly Offs

    Both Side Cab Facility

    Attractive Night Shift Allowance

    Medical Insurance Benefits

    Professional Training & Career Development

    Opportunity to work with a leading global telecom organization


    Skills Required:

    • Outstanding verbal communication skills
    • Customer service mindset
    • Active listening and problem-solving abilities
    • Ability to work in a fast-paced environment
    • Positive attitude and willingness to learn

    NOTE :- THIS JOB OPENING IS ONLY FOR FRESHERS, KINDLY READ THE ELIGIBILITY CRITERIA CAREFULLY AND APPLY.

    Sourced from naukri

    Skills

    Customer ServiceCustomer Supportgraduate freshersExcellent Communication SkillsCustomer Handling

    About BT Group

    BT Group logo

    BT Group

    Telecom

    12.0k+

    employees

    1846

    180 years old

    London

    United Kingdom (UK)

    About

    BT Group is a global leader in communications services, offering a wide range of fixed-line, mobile, broadband, and networked IT solutions to various sectors.

    Industries

    Telecom

    Employee ratings

    2,567 reviews

    3.8/ 5

    Culture

    3.8

    Career growth

    2.9

    Work-life

    4.1

    Employees rate it well for

    Work Life Balance567Salary270Senior Management237Work Culture237Job Security169

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    BT Apprentice - International Voice Process - Freshers · waiting for your command