KANPUR · FULLTIME
Branch Service incharge- Kanpur
Exide Industries
Kanpur · onsite · Posted 13d ago
Sourced from
₹3.0L - ₹5.0L PA2–7 yrsfulltimeKanpur
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Section · 01
About this role
- Administer and perform all activities in line with the company procedures regarding service department.
- Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
- Maintain inventory of spare parts for service Centre.
- Developed new business and maintain long term relationship for future business prospects
- Leading training and motivating team ensuring optimum performance.
- Motivating & Keeping the team spirit high ensuring minimum attrition.
- Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures.
- Manage customer complaints and ensure the TAT targets at all the branch levels.
- Ensure the service SLAS and KPIs are met as per the business requirement.
- Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.
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Section · 02
Skills
AftersalesWarranty ManagementWarranty HandlingAfter Market ServiceField ServiceTechnical ServicesAfter Sales Support
Section · Company
About Exide Industries
Exide Industries
Auto Components
5.1k+
employees
1947
79 years old
Kolkata, West Bengal
India
₹10.1L PA avg
Avg at Exide Industries
₹3L – ₹5L PA
This role
About
Exide Industries Limited is one of India's largest selling battery companies.
Industries
Auto ComponentsManufacturingElectronics
Employee ratings
10 reviews
3.4/ 5
Culture
1.6
Career growth
1.6
Work-life
1.8
Employees rate it well for
Job Security34Overall Company34
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