Branch Sales Manger - Unsecured Business Loans

Role & responsibilities

• Responsible for empanelling and development of external channel partners (DSAs) from mass affluent segment.
• Responsible for achieving the sales and cross-sell targets, customer satisfaction, productivity and thus enhance profitability through the DSA channel.
• Responsible for establishing the Piramal brand and managing the sales and business development activities for Unsecured Business Loans in the bsuiness loans segment.
• Responsible for the collection and recovery in the lending portfolio along with the collections and credit team.
• Ensure proper training and review for DSAs so that they are aligned with companys processes and policies.
• Ensure excellent customer service which includes query resolution of the customer, completion of the task within the given TAT, after sales service, complaint handling and customer retention.

Preferred candidate profile

• Disbursement numbers and value
• Insurance cross-sell
• Business sourcing - login and channel recruitment
• Training, development and activation of channel partners
• Audit Scores and compliance monitoring
• Maintaining portfolio quality
• Customer service

Note : Interested candidate can share the updated CV to

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kinldy mentioned the subject Line _ BSM _DSA_ Unsecured Business Loans _ Location