Branch Sales Manager-LAP Sales-Pune

Job Description for Branch Manager

• Ownership all branch activities and objectives
• Supervision of branch, ensure achievement of overall branch targets by generating business along with cross-selling and up-selling.
• Responsible for managing branch profitability, quality sourcing
• Team Management & Productivity
• Responsible for Team Hiring, training,
• Employee retention and grievance handling
• Key customer relationship management and monitoring of all customer programs
• Ensuring all components of the branch sales model function as per design.
• Maintain good professional relationships with new and existing customers by frequent visits and calls along with grievance/complaints handling professionally to maintain a positive reputation for the business.
• Ensure compliance with banking and NBFC rules, regulations and procedures.
• Adherence of sales process and operational checklists daily.
• Manage the branch business by identifying pipeline through quality sourcing.
• Ensure optimum collection levels of the branch and relevant follow-up for bounces.
• Responsible for maintaining required records (in soft / hard copy) as per requirements (Example: Cash Collection Register, Document movement register etc.)
• Other Admin Responsibilities
• Branch upkeep, maintenance, hygiene and security
• Office utility bills due clearance and maintain the petty cash management.
• Renewal of vendor bills and rental agreements etc.

Desired Candidate Profile

• Good interpersonal and communications skills in Local / Native language + Hindi & or English.
• Open to extensive travelling (must have own vehicle and valid driving license)
• Good stakeholder management skills
• High on ownership and a can-do attitude.
• Regular interactions with Cluster Business Heads / Zonal Head and other stakeholders (internal as well as external) to service the clients, broaden the business base and retention of existing business.
• Branch and Team Handling experience will be an advantage.
• Candidate Age up to 35 Years.

Position Reporting: This position reports to Cluster Business Head.

Educational Qualification: Any Graduate (10+2+3) & or Postgraduate.

Work Experience:

• Minimum experience of 3 to 4 years in LAP - MSE, MSME and NBFC
• Having Team handling experience will be an added advantage

Position Type: Full time on rolls opportunity

Additional Benefits:

• Attractive Performance Incentive
• Travel Allowance
• Insurance Coverage