Branch Relationship Manager - Retail Banking

Roles and Responsibilities

• Manage relationships with existing customers to increase sales of retail banking products such as Current Account, Savings Account, Credit Cards, Insurance, Mutual Funds, TPP, Cross Selling, and other relevant financial services.
  
• Identify new business opportunities through cross-selling techniques to drive revenue growth for the branch.
  
• Develop strong understanding of customer needs and preferences to provide personalized solutions that meet their requirements.
  
• Collaborate with internal teams (e.g., operations) to resolve customer issues promptly and efficiently.
  
• Maintain accurate records of customer interactions using CRM software or similar tools.