Branch Relationship Manager Branch Banking
AU Small Finance Bank · Yamunanagar · onsite · Posted 45d ago
Not disclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Group Company: AU Small Finance Bank Limited
Designation: Branch Relationship Manager Branch Banking
Office Location:
Position description: Responsible for managing customer relationships at the branch level, ensuring high service standards, cross-selling banking products, and supporting branch operations.
Primary Responsibilities
Required Training/s: Customer Service, Core Banking Systems
Required Work Experience
Required Competencies: Customer Orientation Communication Skills Sales Drive Attention to Detail Teamwork
Required Knowledge: Banking products KYC norms Branch operations Core banking systems
Required Skills: Interpersonal skills MS Office CRM usage Problem-solving
Required Abilities
Specific Requirements
Designation: Branch Relationship Manager Branch Banking
Office Location:
Position description: Responsible for managing customer relationships at the branch level, ensuring high service standards, cross-selling banking products, and supporting branch operations.
Primary Responsibilities
- Handle walk-in customers and resolve queries Cross-sell banking products (CASA, loans, insurance) Ensure customer satisfaction and retention Support branch operations and compliance Assist in account opening and documentation
- Participate in local marketing activities Generate leads for new accounts and services Maintain MIS and reports
- Reporting Designation:
- Reporting Department:
- Category:
- Field specialization:
- Degree:
- Academic score: Minimum 50%
- Institution tier: Tier 2 / Tier 3
Required Training/s: Customer Service, Core Banking Systems
Required Work Experience
- Industry: Banking, Financial Services
- Role: Customer Service, Sales, Teller
- Years of experience: 3 to 6
Required Competencies: Customer Orientation Communication Skills Sales Drive Attention to Detail Teamwork
Required Knowledge: Banking products KYC norms Branch operations Core banking systems
Required Skills: Interpersonal skills MS Office CRM usage Problem-solving
Required Abilities
- Physical: NA
- Other: Patience, Empathy
Specific Requirements
- Travel: Minimal (local marketing)
- Vehicle: Two-Wheeler Vehicle
- Work Permit: Must be authorized to work in India
- Pay Rate: Fixed + Incentives
- Contract Types: Full-time, Permanent
- Time Constraints: Standard banking hours
- Compliance Related: Adherence to RBI and internal policies
- Union Affiliation:
Sourced from foundit
Skills
Customer ServiceProblem SolvingCore banking systemsCRM usageMS Office
About AU Small Finance Bank
AU Small Finance Bank
Banking
50.9k+
employees
1996
30 years old
Jaipur, Rajasthan
India
About
AU Small Finance Bank offer banking services such as personal banking, online banking, internet banking, business & corporate banking, insurance, loans, investments, retail banking & much more.
Industries
BankingFinancial Services
Employee ratings
14,223 reviews
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Culture
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Career growth
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