Branch Operations & Marketing Executive

Role & responsibilities

• Support the smooth day-to-day functioning of the Thoraipakkam branch.
• Coordinate branch opening, classroom readiness and evening closing.
• Supervise the branch and scheduled classes in the absence of management.
• Coordinate printing, stationery, repairs, maintenance and vendor requirements.
• Support student onboarding, attendance and batch coordination.
• Communicate class schedules, reminders and operational updates to students.
• Coordinate with trainers regarding classrooms, materials and batch requirements.
• Follow up on pending fees and irregular attendance in coordination with the admissions and academic teams.
• Handle basic walk-in and telephone enquiries when the admissions executive is occupied.
• Help ensure a professional and supportive experience for students and parents.
• Supervise the 7:008:00 PM evening program and ensure the branch closes properly.
• Support the promotion of IELTS, PTE, Spoken English, foreign-language, IT and career-development programs.
• Conduct planned visits to nearby colleges, hostels, PGs, apartments, offices and potential referral partners.
• Coordinate the distribution and placement of pamphlets, posters, standees and other marketing materials.
• Support free assessments, demo classes, seminars, workshops and local promotional events.
• Generate genuine enquiries and accurately record lead details.

Preferred candidate profile

• Bachelors degree or equivalent qualification is preferred.
• Previous 1-2 years' experience in branch administration, office operations, education, training, customer service, field coordination or local marketing is desirable.
• Good communication skills in Tamil and English.
• Basic proficiency in MS Office, Google Workspace, email and WhatsApp communication.
• Ability to maintain accurate records and prepare simple daily reports.
• Comfortable with planned local travel for purchases, maintenance and marketing activities.
• A two-wheeler and valid driving licence would be an advantage.
• Willingness to work until approximately 8:15 PM.
• Ability to handle students, parents, trainers and vendors professionally.
• Honest, organised, punctual and capable of taking ownership of branch responsibilities.
• Candidates residing in or near Thoraipakkam, Perungudi, Karapakkam, Sholinganallur, Pallikaranai or the OMR area will be preferred.