Branch Operations Manager
Catholic Syrian Bank · Kochi · onsite · Posted 26d ago
Undisclosed4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Branch Operations Manager to manage our branch's daily operations and support sales efforts in Kochi-1. The ideal candidate will have 18 years of experience.
Roles and Responsibility
- Manage the branchs daily operations to ensure efficiency and compliance.
- Support sales efforts to achieve business targets and identify opportunities for growth.
- Ensure excellent customer service and resolve customer complaints promptly.
- Maintain operational records and reports, including sales data and customer feedback.
- Collaborate with other departments to achieve business objectives.
- Analyze sales trends and provide insights to improve sales performance.
Job Requirements
- Minimum 18 years of experience in a related field, preferably in banking or finance.
- Strong knowledge of branch operations, sales, and customer service principles.
- Excellent communication and interpersonal skills, with the ability to work effectively with teams.
- Ability to analyze sales trends and provide actionable insights.
- Strong problem-solving and decision-making skills, with attention to detail and accuracy.
- Experience in managing and leading a team to achieve business objectives.
Sourced from naukri
Skills
Customer Servicedaily operationsoperations managerTeam developmentsales managementCustomer ComplaintsBankingMarket TrendsSales DataSales GrowthoperationsSalescompliancefinanceBranch Operations
About CSB Bank
Catholic Syrian Bank
Banking
7.9k+
employees
1920
106 years old
Thrissur/Trichur, Kerala
India
₹6.7L PA avg
Avg at CSB Bank
About
Catholic Syrian Bank is positioned in the financial services sector, delivering a comprehensive range of banking products tailored for SMEs, retail, and NRI customers.
Industries
BankingFinancial Services
Employee ratings
10 reviews
3.2/ 5
Culture
2.7
Career growth
2.5
Work-life
2.8
Employees rate it well for
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